Helpdesk Support Analyst - AV / Shift Work - High Wycombe


A Helpdesk Support Analyst who will have a proven career history supporting and installing Audio Visual Technology is required by our client based near High Wycombe, Buckinghamshire. A salary of up to £25k (basic plus shift allowance) is available.

The Helpdesk Support Analyst will accurately and quickly diagnose and troubleshoot AV systems and equipment providing remote support to clients over the telephone and utilising remote support technologies. You will provide preventive maintenance and train customers on equipment use where necessary.

The Helpdesk Support Analyst will take responsibility for remote troubleshooting, configuration and installation of video conferencing, audio visual, and projection systems as well as IP network support.

Role is based on a 24/7 rotating shift pattern as specified.

Required Skills:
- Strong communication and customer service skills
- Some AV Support experience required

Who would suit this role?
This is an excellent role for an AV Support Engineer or IT Helpdesk Support Analyst looking to develop their career with a rewarding company based near High Wycombe, Buckinghamshire.

Salary:
Basic salary to £23,000 plus shift allowance of £2,000 and additional bonus.

Shift Pattern:
8.30am – 5.00pm, 4.30pm – 1:00am, 12.30am – 8.00am
3 days on / 2 days off.

Location:
High Wycombe, Buckinghamshire

Commute from: Marlow / Beaconsfield / Maidenhead / Oxford / Aylesbury / Berkshire

To Apply:
Please send your CV through to peter@cvscreen.co.uk in strict confidence.

Summary:
- Helpdesk Support Analyst vacancy in High Wycombe, Buckinghamshire
- Some AV Support experience required

Job ref: 12637-NEW




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